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12px}.inbox-row.active{background:var(--accent-soft);border-color:var(--border)}.inbox-row.active:before{display:none}.inbox-row-title,.inbox-row-preview{line-height:1.45}.inbox-row-title strong{white-space:nowrap;text-overflow:ellipsis;font-size:14.5px;font-weight:600;overflow:hidden}.inbox-row-title time{font-size:12px}.inbox-row-preview{margin-top:0}.inbox-row-preview p{font-size:13.5px}.inbox-row.unread .inbox-row-preview p{color:var(--text);font-weight:500}.inbox-row-preview b{background:var(--primary-bg);width:auto;min-width:20px;height:20px;color:var(--primary-fg);border-radius:10px;flex:none;padding:0 5px;font-size:12px;font-weight:600}.inbox-row-tags{margin-top:2px}.inbox-row-tags span,.inbox-row-tags .channel-badge{border-radius:6px;padding:0 6px;font-size:12px;line-height:18px}.thread-header{gap:10px;min-height:58px;padding:8px 14px}.thread-person strong{font-size:15.5px}.thread-person>span,.thread-person bdi{font-size:12.5px}.thread-actions{align-items:center;gap:6px}.order-pill{background:var(--surface-muted);height:36px;color:var(--text);white-space:nowrap;cursor:pointer;border:0;border-radius:10px;align-items:center;gap:7px;padding:0 10px;font-size:13px;display:inline-flex}.order-pill:hover{background:var(--accent-soft)}.thread-context{padding:4px 14px 6px;font-size:12.5px}.assignee-control select{max-width:130px;font-size:12.5px}.thread-messages{background-image:none;padding:12px 18px}.message-wrap{max-width:min(80%,460px)}.message-bubble{border-radius:12px;padding:8px 12px 5px}.outgoing .message-bubble{color:var(--bubble-out-text);border-radius:12px}.outgoing .message-meta,.outgoing .message-read{color:var(--bubble-out-meta)}.message-bubble p{font-size:14.5px;line-height:1.65}.message-composer{border-radius:12px;margin:0 14px 12px;box-shadow:0 2px 8px #0000000d}.composer-mode{align-items:center;gap:4px;padding:7px 8px 0}.composer-mode>button{border:0;border-radius:7px;flex:none;height:30px;padding:0 10px;font-size:13px}.composer-mode>button.active{background:var(--surface-muted);font-weight:600}.composer-quick{scrollbar-width:none;gap:5px;min-width:0;margin-inline-start:auto;display:flex;overflow-x:auto}.composer-quick button{border:1px solid var(--border);background:var(--surface);max-width:150px;height:30px;color:var(--text);text-overflow:ellipsis;white-space:nowrap;cursor:pointer;border-radius:15px;flex:none;padding:0 10px;font-size:12.5px;overflow:hidden}.composer-quick button:hover{border-color:var(--accent);color:var(--accent)}.slash-menu{border-bottom:1px solid var(--border);max-height:232px;padding:4px;display:grid;overflow-y:auto}.slash-menu button{width:100%;color:var(--text);text-align:start;cursor:pointer;background:0 0;border:0;border-radius:8px;align-items:flex-start;gap:8px;padding:7px 9px;display:flex}.slash-menu button svg{color:var(--accent);flex:none;margin-top:3px}.slash-menu button span{gap:1px;min-width:0;display:grid}.slash-menu strong{font-size:13.5px;font-weight:600}.slash-menu small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.slash-menu button.active,.slash-menu button:hover{background:var(--accent-soft)}.slash-menu p{color:var(--muted);margin:0;padding:8px 10px;font-size:12.5px}.message-composer textarea{resize:none;min-height:52px;max-height:130px;padding:8px 12px;font-size:14.5px;display:block}.composer-bottom{padding:2px 8px 8px}.customer-heading{min-height:48px;padding:6px 14px}.customer-summary{text-align:start;grid-template-columns:auto minmax(0,1fr);justify-items:start;column-gap:10px;padding:12px 14px;display:grid}.customer-summary .desk-avatar{grid-row:1/span 3}.customer-summary h3{margin:0;font-size:15px}.customer-summary p{margin:0 0 3px}.customer-section{padding:12px 14px}.section-caption .ui-button{width:28px;height:28px}.customer-order{border-radius:11px}.order-product strong{font-size:13.5px}@media (min-width:768px){.desk-topbar{flex-basis:52px;min-height:52px;padding-inline:14px}.workspace-actions{gap:14px}.desk-rail{scrollbar-width:none;min-height:0;overflow-y:auto}.list-heading{display:none}.desk-app{grid-template-columns:192px minmax(0,1fr)}.desk-rail{background:var(--surface);align-items:stretch;gap:10px;padding:12px 10px 10px}.desk-rail>.rail-divider{display:none}.rail-brand{width:auto;height:auto;color:var(--text);background:0 0;border-radius:0;align-items:center;gap:9px;padding:0 6px;display:flex}.rail-brand .company-logo{border-radius:9px;width:32px;height:32px;font-size:18px}.rail-brand>.rail-name{text-overflow:ellipsis;white-space:nowrap;min-width:0;font:700 15px IBM Plex Sans Arabic,Inter Variable,sans-serif;display:block;overflow:hidden}.desk-rail nav{scrollbar-width:none;flex:1;gap:2px;min-height:0;overflow-y:auto}.rail-link{border:0;border-radius:9px;flex-direction:row;flex:none;justify-content:flex-start;gap:10px;width:100%;min-height:40px;padding:0 10px}.rail-link>span{font-size:14px}.rail-link:hover{background:var(--surface-muted)}.rail-link.active{background:var(--accent-soft);box-shadow:none;border:0;font-weight:600}.rail-link.active:before{display:none}.rail-link>i{border:0;width:8px;height:8px;margin-inline-start:auto;position:static}.rail-footer{border-top:1px solid var(--border);flex-direction:row;justify-content:space-between;gap:8px;margin-top:0;padding-top:8px}.rail-footer .rail-divider{display:none}[data-theme=dark] .desk-app{grid-template-columns:68px minmax(0,1fr)}[data-theme=dark] .desk-rail{background:var(--canvas);border-inline-end:0;align-items:center;padding:12px 0 10px}[data-theme=dark] .rail-brand{padding:0}[data-theme=dark] .rail-brand .company-logo{border-radius:12px;width:38px;height:38px}[data-theme=dark] .rail-brand>.rail-name{display:none}[data-theme=dark] .desk-rail nav{align-items:center;gap:3px}[data-theme=dark] .rail-link{border-radius:12px;justify-content:center;width:44px;min-height:44px;padding:0}[data-theme=dark] .rail-link>span{display:none}[data-theme=dark] .rail-link>i{top:7px;position:absolute;inset-inline-end:7px}[data-theme=dark] .rail-footer{border:0;flex-direction:column;padding-top:0}[data-theme=dark] .desk-inbox,[data-theme=dark] .desk-inbox.details-hidden{grid-template-columns:324px minmax(0,1fr);position:relative}[data-theme=dark] .customer-panel{z-index:5;border-inline-start:1px solid var(--border);width:310px;position:absolute;inset-block:0;inset-inline-end:0;box-shadow:-12px 0 30px #00000040}[data-theme=dark] .thread-panel{background:var(--canvas);border:0}[data-theme=dark] .thread-context{border-bottom:0}[data-theme=dark] .message-composer{width:min(800px,100% - 28px);margin-inline:auto}[data-theme=dark] .inbox-list{border:0;border-start-start-radius:16px}[data-theme=dark] .list-controls{border-bottom:0}[data-theme=dark] .list-scroll{flex-direction:column;gap:2px;padding:2px 8px 8px;display:flex}[data-theme=dark] .inbox-row{border:0;border-radius:13px;flex:none;padding:9px}[data-theme=dark] .inbox-row.active{background:var(--accent-soft)}}[data-theme=dark] .desk-avatar{border-radius:14px}[data-theme=dark] .avatar-small{border-radius:10px}[data-theme=dark] .desk-search{border-radius:21px}[data-theme=dark] .list-tabs{background:0 0;gap:5px;padding:0}[data-theme=dark] .list-tabs button{background:var(--surface-muted);box-shadow:none;border-radius:16px}[data-theme=dark] .list-tabs .selected{background:var(--accent);color:var(--primary-fg)}[data-theme=dark] .list-filters select{background:var(--surface-muted);border-color:#0000;border-radius:17px}[data-theme=dark] .message-bubble{border-color:#0000;border-radius:16px}[data-theme=dark] .message-composer{border-radius:20px}[data-theme=dark] .composer-mode>button{border-radius:15px}[data-theme=dark] .composer-bottom .button-primary{border-radius:999px}@media (min-width:1200px) and (max-width:1599px){.desk-inbox{grid-template-columns:306px minmax(320px,1fr) 272px}.desk-inbox.details-hidden{grid-template-columns:306px minmax(0,1fr)}}@media (min-width:768px) and (max-height:700px){.message-composer textarea{min-height:44px}}@media (min-width:768px) and (max-width:1199px){.desk-app{grid-template-columns:68px minmax(0,1fr)}.rail-brand>.rail-name,.rail-link>span{display:none}.desk-rail{align-items:center;padding-inline:0}.rail-brand{padding:0}.desk-rail nav{align-items:center}.rail-link{justify-content:center;width:44px;min-height:44px;padding:0}.rail-link>i{top:7px;position:absolute;inset-inline-end:7px}.rail-footer{border:0;flex-direction:column}}@media (max-width:767px){.list-heading{padding:12px 14px 0}.list-heading p,.order-pill{display:none}.rail-link>span{font-size:11px}.composer-quick{display:none}.thread-header{padding-block:8px}.message-bubble p{font-size:15px}}.order-actions{flex-wrap:wrap;gap:6px;margin-top:10px;display:flex}.order-actions .ui-button{flex:1}.message-row{justify-content:flex-end}.message-row.outgoing{justify-content:flex-start}.outgoing .message-author{text-align:start}.list-flags{gap:5px;padding-top:6px}.list-flags+.list-flags{padding-top:5px}.list-flags button{min-height:28px;padding:2px 9px;font-size:12.5px}.company-staff-member select{border:1px solid var(--border);background:var(--surface);height:32px;color:var(--text);border-radius:8px;padding:0 6px;font-size:12.5px}.message-link-preview{border:1px solid var(--border);max-width:320px;color:inherit;border-radius:10px;align-items:center;gap:10px;margin-top:8px;padding:8px;text-decoration:none;display:flex;overflow:hidden}.message-link-preview img{object-fit:cover;border-radius:6px;width:64px;height:64px}.message-link-preview span{flex-direction:column;min-width:0;display:flex}.message-link-preview strong{overflow-wrap:anywhere;font-size:13px;line-height:1.6}.message-link-preview small{opacity:.65;direction:ltr;font-size:11px}.customer-name-edit{text-align:start;color:var(--accent);cursor:pointer;font-size:11px;display:block}.customer-name-form{gap:5px;min-width:0;max-width:100%;display:grid}.customer-name-form label{gap:4px;font-size:11px;display:grid}.customer-name-form input{border:1px solid var(--border);border-radius:6px;width:100%;min-width:0;max-width:none;padding:10px}.customer-name-form>div{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.customer-name-form p{color:#b91c1c;font-size:11px}.template-buttons a{text-align:center;border-top:1px solid var(--border);color:inherit;padding:7px 10px;text-decoration:none;display:block}.email-sync-notice{border:1px solid var(--border);border-radius:10px;gap:5px;margin:10px;padding:10px;font-size:12px;display:grid}.email-sync-notice strong{color:#b45309}.email-sync-notice small{opacity:.8;line-height:1.6}.inbox-count-summary{color:var(--muted);margin:0;padding:6px 16px;font-size:12px}.thread-history{text-align:center;justify-items:center;gap:8px;padding:10px 12px;display:grid}.thread-history p,.thread-history small{color:var(--muted);margin:0;font-size:12px}.order-delivery-summary{border-top:1px solid var(--border);overflow-wrap:anywhere;gap:10px;margin-top:12px;padding-top:12px;font-size:13px;display:grid}.order-delivery-summary p{margin:3px 0}.order-delivery-summary small{color:var(--muted)}.order-shipment{gap:3px;display:grid}.order-shipment a{color:var(--accent);text-underline-offset:3px;text-decoration:underline}.order-shipment summary{cursor:pointer;padding-block:6px}.order-shipment ol{gap:8px;margin:0;padding-inline-start:18px;display:grid}.order-shipment li time{color:var(--muted);font-size:11px;display:block}.order-confirmation{border-top:1px solid var(--border);padding-top:10px}.confirmation-failed,.confirmation-uncertain{color:var(--danger,#b42318)}.system-order-note{border-inline-start:3px solid var(--accent)}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@keyframes spin{to{transform:rotate(360deg)}}